FAQ

What is NØRDTRAIN?

NØRDTRAIN is a fitness and lifestyle apparel brand designed for people who value strength, discipline, and movement. Our products are created to perform in the gym while looking great in everyday life.

Do you ship internationally?

We currently ship within the UK.

How long does delivery take?

Every NØRDTRAIN product is made to order to reduce waste and avoid unnecessary overproduction. Please allow 3-5 working days for production before it is dispatched. Once dispatched;

  • UK 48-hour delivery; typically arrives within 2 working days.
  • UK 24-hour delivery; typically arrives the next working day after dispatch.

To ensure every garment meets our quality standards, please allow up to 10 working days for UK orders.

How can I track my order?

Once your order has been dispatched, you'll receive a confirmation email containing your tracking information.

What size should I order?

Please refer to our Size Guide on each product page for detailed measurements and fit recommendations. If you're between sizes, we generally recommend sizing up for a more relaxed fit.

Can I return or exchange an item?

As all NØRDTRAIN products are made to order, we do not offer returns or exchanges for incorrect sizing, change of mind, or buyer's remorse. Please check our Size Guide carefully before placing your order.

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 14 days of delivery with your order number and photographs of the issue. We'll work with you to put things right as quickly as possible.

How do I start a return?

To request a return, please contact our support team through the Contact Us page and include your order number.

What should I do if my item arrives damaged or incorrect?

Please contact us as soon as possible with your order number and photos of the issue. We'll work quickly to resolve it.

How should I care for my NØRDTRAIN clothing?

To keep your garments looking their best:

  • Wash at 30°C
  • Wash inside out
  • Do not bleach
  • Do not tumble dry unless stated on the care label
  • Iron on low heat if required

Will sold-out products be restocked?

Selected products may be restocked depending on demand. Follow us on social media or join our email list for updates on future releases.

How can I contact NØRDTRAIN?

You can contact us via the Contact Us page or by emailing our customer support team. We aim to respond within 1-2 working days.

Do you offer discount codes?

Occasionally, we run promotions and exclusive offers for our community. Subscribe to our newsletter to be the first to hear about new product launches and discounts.

Still have questions?
We're here to help. Contact the NØRDTRAIN team and we'll get back to you as quickly as possible.

Strength in Motion.